To show you the caliber of this company if you call the headquarters in Houston, 713-631-7738, they will deny having any business relationship with the Pflugerville Big Tex. If you call Willie Ridgeway who is the general manager of the…
Big Tex replaced upstairs A/C 2 year ago and have several problems. It went out again earlier this summer and they replaced fan motor. It has gone out twice again since then. They were scheduled to come between 1-6 and never showed. I…
I have a house that is 1 year old and still under warranty. The AC/Heater has already had multiple issues on it. I really think the problem is that Big Tex is too big. They don't have enough qualified techs to support their business. I…
Pros: None Cons: Poor Quality, Techs don't have a clue
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